Policy
1. REFUND
No refund on services
2. GIFT CARDS
Gift cards are not returnable or refundable.
We are not responsible if your Gift Card is lost, stolen, or destroyed.
3. HEALTH ISSUES
Health issues must be communicated before services.
4. COMPLIMENTARY FIXES
If you are ever dissatisfied with any service in the salon we will gladly make the corrections necessary to exceed your expectations within 3 days of your original services. No refund is given after it has been rendered.
-Enhancements and shellac/polish manicures are guaranteed for 5 business days after your appointment; excluding breakages. If you lose an enhancement or notice chips or lifting in the first 5 days, please call us to schedule a free repair. (Repairs must be arranged within 3 days of notification to the salon to be considered complimentary fixes.) Repairs after 5 days or for breakages, tears, and corner breaks without notifications are $10+ each.
*Please remember, nails are jewels, not tools. Be kind to your nails and they will look beautiful for weeks after your service.
-Regular Nail polish services are not guaranteed. However, we would be glad to fix them for you. Must be called in within 24-48 hours after initial service and schedule an appointment for a nail fix within 2 days.
For more details or fixes, please call the salon directly at: (410) 540-9340